Overview

Glennda's Tutoring("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect information when you visit our website, submit an inquiry, or use our tutoring services and family portal.

Information we collect

• Contact & inquiry information: Names, email, phone, child grade and school, subject interests, and messages you submit through our forms.
• Account information: If you enroll, we collect login credentials and family profile details needed to deliver tutoring services.
• Educational information:Assessment notes, progress reports, session summaries, and documents you provide related to your child's learning.
• Payment information: Billing details processed through our payment provider—we do not store full card numbers on our servers.
• Usage data: Basic website analytics such as pages visited and device/browser type.

How we use information

• Respond to consultation requests and communicate about scheduling
• Provide tutoring, progress tracking, and family portal features
• Process payments and maintain billing records
• Improve our website and services
• Comply with legal obligations

Children's information

Our services support K–5 learners. We collect student information only from parents/guardians or as necessary to deliver tutoring. We do not knowingly collect personal information directly from children without parental consent.

Sharing & security

We do not sell personal information. We share data only with service providers who help us operate (email, payments, hosting) under appropriate agreements, or when required by law. We use reasonable administrative and technical safeguards to protect your information.

Your choices

You may request access to, correction of, or deletion of your information subject to legal and contractual limits. Contact us using the information on our Contact page. You may opt out of non-essential communications at any time.